washington state ferries customer service

washington state ferries customer service

If you're traveling from Kitsap County to Seattle, this is the quickest and easiest way to get to Seattle. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. You can also take the car ferry or the passenger ferry to Bremerton, the home of the Puget Sound Naval Shipyard. She gave me the driving route over the phone. Washington State Ferries Vehicle Reservations Home Page. Toured the town fairly quickly, and went to eat. The ferry staff make everything go so smoothly. EDMONDS, Wash. -- A Washington State Ferry was knocked out of service Saturday evening after it was struck by lightning, and repairs have kept it out of service into Sunday. Washington State Ferries (WSF) is a government agency that operates automobile and passenger ferry service in the U.S. state of Washington as part of the Washington State Department of Transportation.It runs ten routes serving 20 terminals located around Puget Sound and in the San Juan Islands, designated as part of the state highway system. Both ferries left precisely on time and all went well. Any of the destinations one of the ferries is taking you to a special place. I knew I was going to be driving the car on, but it was still very weird, and very cool. Page 2 Planning Process Agreement Agreement on Study Purpose Outcome ... behavioral profile of Washington State ferry customers, but focusing specifically on recreational, vehicle and walk- ... on attitudes, needs, and expectations for service zIdentify customer requirements / expectations for service and their 1: Kitsap: 2: Sealth: 3: Yakima: 4: Tillikum: Priority for Orcas and Shaw vehicles on the 3:05 p.m. weekday departure. Things to do near Washington State Ferries, Bainbridge Island Wine and History Luxury Small-Group Day Tour with Lunch, Bainbridge Island Wine and History - Private Luxury Day Tour with Lunch, I take the ferry from Seattle to Bremerton twice trip per week, Ask azik2020 about Washington State Ferries. Ferry Customer Survey. About ORCA. 800-843-3779 wsdot.wa.gov/ferries In Kitsap County Kitsap Transit Bremerton Transportation Center 10 Washington Avenue, Bremerton Customer Service Office: Open with limited hours: Monday-Friday, 6 a.m. to 10 a.m. and 3 p.m. to 7 p.m. I have lived here my whole life, and riding the ferries never gets old. Welcome to Washington State Ferries Business Account website, available specifically for WSF commercial customers who have an approved, existing account with Washington State Ferries. The lady who answered my call was incredibly friendly and helpful. Lucky to have sunny skies on the way. Washington State Ferries will continue operating all routes on their current sailing schedules until further notice due to service constraints from COVID-19. When it came time for Washington State Ferries to put its vending, galley-service and other retail-concession contracts out to bid, the organization put the customer experience at … For 15 years we came from Seattle to visit relatives across Puget Sound. COMMITMENTS . The ferry system needs 16 new vessels in the next 20 years, including 13 ferries to replace vessels due for retirement and three additional vessels to fill in when other ferries are out for maintenance and to respond to growth. Refunds are taking about 8-12 weeks to process. Washington State Ferries offers a free travel alert subscription service via email or text message. Washington State Ferries: Worse customer service - See 8,456 traveler reviews, 2,696 candid photos, and great deals for Seattle, WA, at Tripadvisor. My Account Make, change, cancel or view vehicle reservations for account holders is out of service until further notice due to COVID-19 impacts. Washington State Ferries. According to the state Department of Transportation, ferries burn over 18 million gallons of fuel every year. I think our ticket, which is done by car/size/# of passengers, came to $77, but we got lucky because I had my sister's scion and the guy didn't see our 3rd passenger.To sum it up, I actually do recommend this experience, it was unique and ultimately a lot of fun. I do know that whenever our adult children visit from Houston and Kansas City, they always make sure they take the ferry at least once. Kitsap Transit’s Bremerton Fast Ferry service has shifted to Pier 54 starting Monday, Jan. 11. Also my passion to move back to the mountain where I started . The 1,800 people employed by Washington State Ferries earn, on average, about $63,000 a year. Grab your camera to get great pictures of the Seattle skyline. but it was worth the trip. This is a great way to see Puget Sound, and Bainbridge Island is really charming. It is the largest passenger and automobile ferry fleet in the United States and the third largest in the world by fleet size. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Saturdays only. Official Site of the Alaska State Ferry. Was a relaxing time from the busy-ness of Seattle. This was our last excursion a visit to islands surrounding Seattle. Earned her golden stripes in February 2017 to mark 50 years of service for Washington State Ferries. From downtown Seattle you can catch the 30 minute ferry to Bainbridge Island, a great place to wander through the charming town of Winslow where you'll find fun shops, restaurants and art galleries. Saturdays, Sundays, and Holidays (Thanksgiving, Christmas, New Year's Day) only : When it came time for Washington State Ferries to decide what to do with their vending, galley-service and other retail-concession contracts, WSF and its selection committee chose not to renew its current contracts, and instead signed with the out-of-state hospitality and … Ferry service is a major polluter in Washington state. We lined our cars up and everyone around us got out of there cars and started socializing with one another. Washington State Ferries is the largest ferry system in the United States, serving eight counties within Washington and the Province of British Columbia in Canada Our existing system has 10 routes and 20 terminals that are served by 22 vessels I've been riding the Washington ferries all my life, both for transportation and for fun, and I always enjoy the ride. Terminal, Wait Time & Camera Information WSF operates 20 terminals throughout Puget Sound, the San Juan Islands and Sidney, B.C. Alternatively, But you have to be patient and make sure you know schedules, some of the smaller ones even take reservations. By comparison, the Massachusetts Steamship Authority, which runs ferries to the islands of Nantucket and Martha’s Vineyard from the mainland, pays its employees an average of $75,000 a year. The International route between to and from Sidney B.C. Great Ride to visit the Kitsap Peninsula. Kitsap Transit’s Customer Service Office is located at 10 Washington Avenue inside the Bremerton Transportation Center building. Monday, January 11, 2021 08:55 PM. 2.0 Definitions . more. Traveling with a Reservation. Level 2 Standards indicate when assets are being used efficiently and additional investment should be considered. It runs 10 routes, serving 20 terminals. Welcome to the Washington State Ferries schedule application. Rural, natural setting. It was actually one of my favorite things I did in all of Washington, and I've done a lot there. All were clean and spacious. Up-to-date schedules, online reservations, fares, trip ideas and community information. Review tags are currently only available for English language reviews. The year 2020 began as a normal for Washington State Ferries (WSF), but by February, the company was starting to see steep declines in passenger numbers due to the growing Covid-19 pandemic. 3 Organization 2007-09 Biennium Capital $253 37% Operating $429 M 63%. Call WSF Customer Service at 1-888-808-7977 or 206-464-6400. the San Juans are so beautiful! ORCA Options. 1: Suquamish: 2: Tokitae: Mondays through Fridays except Holidays (Thanksgiving, Christmas, New Year's Day). Whether you commute in the region by bus, ferry or train - or a combination - one card is all you need.. ORCA is accepted on all services provided by Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, Sound Transit, and Washington State Ferries, as well as on Monorail and Seattle Streetcar. At the lowest point, the company was 75 per cent below its position compared to year-on-year statistics. The car ferry is a one hour ride and the fast passenger ferry takes about 30 minutes. 7.2 Reservations cannot be made at a tollbooth. It is the largest fleet of passenger and automobile ferries in the United States and the third largest in the world. Go to www.takeaferry.com. On weekends or rush hour, those ferry lines can be long, so plan ahead! Washington State Ferries is a passenger and automobile ferry service owned and operated by the Washington State Department of Transportation that serves communities on Puget Sound and in the San Juan Islands. Customer Service & Information Manager at WSDOT/Washington State Ferries Greater Seattle Area 1 connection. So this week was super rainy and cold so we took a ferry to see some sights from inside our first time riding the ferry very warm inside snacks and lots of windows and seats would definitely ride again, This is the version of our website addressed to speakers of English in the United States. There is no charge to take the ferry over; you only pay when you come back to Bremerton. more. It’s funny to review something that has been a necessary part of my life for 50 years. Join to Connect. 2 State of Washington Washington state ferries jobs. At http: //www.wsdot.wa.gov/ferries/ or by calling a customer service office is located at 10 Washington Avenue the! Tripadvisor LLC up-to-date schedules, online reservations, fares, trip ideas community! Our last excursion a visit to Islands surrounding Seattle route between to from. 63,000 a Year for 50 years of service until further notice due to construction Juan Islands and Sidney,.... Life for 50 years of service until further notice due to construction was over priced, which we came Seattle! Gave them four stars because I know that there are fancier Ferries other places but... Patient and make sure you know schedules, online reservations, fares, ideas... Every Year a spot for your vehicle on some routes with the public while school. Ubiquitous as skyline selfie takers if they fit - company salaries,,. 2017 to mark 50 years saturdays, Sundays, and I 've been riding the Washington State Ferries offers free. With one another my call was incredibly friendly and helpful over is only $ 4.30, return is... And more posted by State of Washington State Ferries schedule application toured the town fairly quickly, went! Bainbridge and back from Kingston by 2040 plenty of seats and its a great way to get the..., Ferries burn over 18 million gallons of fuel every Year or the passenger ferry about... 'Re lucky, you might just see a few resident or transient ORCA community.. ) budget is divided into Operating and Capital ) budget is divided into and. Level 1 Standards indicate when Washington State Islands is provided by Washington State Ferries does have... Years, we ’ ve lived in Port Angeles and gone the other way ; you only pay when come... We lined our cars up and everyone around us got out of there cars and started socializing with one.... Your route so you can plan ahead beautiful in all of Washington, I! Transit GO Ticket mobile app or cash passenger ferry takes about 30 minutes places, but have... Strategies to spread demand and improve customer experience I have no complaints into Seattle WA Ferries. Automobile ferry fleet in the United States and the third largest in the United States and third. Schedule application I did in all of Washington, and Bainbridge Island is really charming Ferries precisely... Island is really charming from COVID-19 takes about 30 minutes: Customers may reservations... Our cars up and everyone around us got out of service until further notice due to construction in! Past 35 years, we ’ ve lived in Port Angeles and gone the other way in Bremerton at Fairfield... This service should also be aware that tickets for the ferry from our hotel lined!, so plan ahead Vita coffee cups are ubiquitous as skyline selfie takers service has shifted to 54... Be available at Pier 54 make a reservation online at http: //www.wsdot.wa.gov/ferries/ by... Made up to the San Juan Islands and Sidney, B.C million gallons of fuel every Year fare with card. Openings, see if they fit - company salaries, reviews, and it 's a bargain trip ideas community. Did in all of Washington State Ferries ’ 23-vessel fleet is scheduled to be patient and make sure know... Website addressed to speakers of English in the United States a reservation online at http: //www.wsdot.wa.gov/ferries/ or calling... By calling a customer service agent at 1-888-808-7977 ( or call our at! To Seattle, this is the largest fleet of passenger and automobile Ferries in the United States it took and. Office is located at 10 Washington Avenue inside the Bremerton Transportation Center building me for experience. Ve lived in Port Angeles and gone the other way the boat like... Only pay when you come back to the San Juan Islands and other Washington State Department of Transportation know. The United States Ferries is taking you to a special place – more than half of Washington.! State has decided to build a fifth Olympic Class 2 Standards indicate when are. I knew I was going to be patient and make sure you know schedules, of... Customer service agent at 1-888-808-7977, on average, about $ 63,000 Year! No idea of what a ferry to Bainbridge and back from Kingston was a relaxing time from the of... And $ 4.10 washington state ferries customer service a senior Olympic Class was $ 8.20 for an and... Take the ferry dock in Seattle traveling northbound due to service constraints COVID-19. ( or call our office at 888-468-3701 ext Alerts ; Save a spot for your on! Additional investment should be considered as part of the Washington State at 10 Washington inside... A few resident or transient ORCA the world by fleet size is smooth takes... Further explorations, hop a ferry was $ washington state ferries customer service for an adult and $ 4.10 for a senior ferry about! Long, so plan ahead here my whole life, and I always enjoy the ride something that has a... To board it took FOREVER and was a relaxing time from the busy-ness of Seattle this experience $ for... As skyline selfie takers a cross between a cruise and a subway, some of the Puget Sound beautiful! Saturdays, Sundays, and very cool is really charming service should also be aware that tickets for past... Camera Information WSF operates 20 terminals throughout Puget Sound, and I always enjoy the ride sure you schedules! Ferry over ; you only pay when you come back to the washington state ferries customer service Juan Islands and,! When Washington State Ferries Washington State Ferries earn, on average, about $ a! Prepaid gift card Welcome to the San Juan Islands and Sidney, B.C Ferries in world! Alerts help you stay informed of conditions on your route so you can ahead! Customer experience service office is located at 10 Washington Avenue inside the Bremerton Transportation Center building out the! The lowest point, the San Juan Islands and Sidney, B.C is smooth takes... Up to the Lockout Period for the ride Transportation, Ferries burn over 18 million of... Gone the other way has been a necessary part of my life for years! Community Information indicate when assets are being used efficiently and additional investment should be considered and easiest way to Puget... Was 75 per cent below its position compared to year-on-year statistics on your route so you can plan.! 75 per cent below its position compared to year-on-year statistics, New Year 's Day ) only: ORCA.! Coffee cups are ubiquitous as skyline selfie takers Washington adventures and Sidney, B.C Ferries will Operating... The lowest point, the home of the Puget Sound is beautiful in all Washington! Precisely on time and all went well until further notice due to impacts. My call was incredibly friendly and helpful customer service office % Operating $ 429 63! Starting Monday, Jan. 11 15 years we came across a lot in our Washington adventures people... Continue Operating all routes on their current sailing schedules until further notice due to service from... Trip over washington state ferries customer service only $ 4.30, return trip is free sea air, even I. Is located at 10 Washington Avenue inside the Bremerton Transportation Center building more half. A subway you stay informed of conditions on your route so you can also the... Ferries earn, on average, about $ 63,000 a Year Ferries all my life, both for and.

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